Refund Policy

**To Whom It May Concern,**  

It is with due regard to the statutory requirements of the State of Florida and the pertinent federal regulations that we herein delineate the formal refund policy governing transactions conducted through the digital storefront of .Right On Target Protection Services. This policy shall apply uniformly to all patrons procuring professional security apparatus, including, but not limited to, duty belts, non-lethal defensive implements, and federally regulated firearms, the latter being transacted strictly in accordance with our Federal Firearms License (FFL) provisions.  License # B1700034

### **I. General Provisions Concerning Refunds**  
Petitions for the restitution of monetary consideration or the return of merchandise must be tendered to this Company no later than 10 days subsequent to the date of original purchase. To qualify for such redress, the merchandise in question must:  
- Remain in a state of pristine, unused condition;  
- Be encased within its original packaging, with all accompanying accoutrements intact;  
- Be accompanied by incontrovertible evidence of purchase, such as the original invoice or order confirmation.  

### **II. Articles Excluded from Refund Consideration**  
In deference to the immutable dictates of public safety and federal jurisprudence, the following categories of merchandise shall be deemed ineligible for refund, save in instances of demonstrable defect or breach of warranty:  
- **Firearms and associated munitions**, as regulated under 18 U.S.C. § 922 and Florida Statute § 790;  
- **Custom-fabricated or specially commissioned items**, wherein the very nature of their bespoke character precludes resale;  
- **Non-lethal defensive implements** that have been unsealed or otherwise employed, thus rendering them unsuitable for reintroduction into commerce.  

### **III. Remediation of Defective or Damaged Merchandise**  
Should any article be delivered in a state of functional impairment or material degradation, the aggrieved party is enjoined to notify this establishment within **[X] days** of receipt. Upon verification of such defect, the Company shall, at its sole discretion, effectuate either the replacement of the deficient item or the restitution of the purchase price. Firearms returned under this provision must be conveyed through an FFL-licensed intermediary, in strict conformity with Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF) protocols.  

### **IV. Protocol Governing the Return of Merchandise**  
To initiate the process of return, the patron shall:  
1. Transmit a formal entreaty to our Office of Customer Relations via **[designated email/telephonic contact]**;  
2. Upon ratification of said entreaty, receive a duly issued Return Merchandise Authorization (RMA) identifier;  
3. Arrange for the conveyance of the article(s) to our designated repository, bearing all costs incidental thereto, unless the return is necessitated by error attributable to the Company;  
4. Anticipate the reimbursement of funds within **[X] business days** following our inspection and validation of the returned goods, such reimbursement to be rendered through the original modality of payment.  

### **V. Statutory Compliance**  
The Company maintains an unwavering commitment to adherence to all applicable legal strictures, including:  
- The federal Gun Control Act of 1968 and its subsequent amendments;  
- The statutory framework codified within Florida Statute § 790;  
- The inviolable requirement that all firearms transactions, including returns, be mediated through licensed FFL establishments;  
- The re-verification of purchaser eligibility in instances involving the return of regulated armaments.  

### **VI. Caveats and Reservations**  
- The Company retains the prerogative to decline petitions for refund that fail to satisfy the enumerated criteria;  
- Expenditures incurred in the conveyance of merchandise shall not be subject to reimbursement, save where such expenditure stems from error imputable to the Company;  
- Nothing contained herein shall be construed as an abridgement of such rights as may be vested in the consumer under the consumer protection statutes of the State of Florida.  

For such further particulars as may be required, or to lodge any manner of grievance, you are respectfully directed to establish contact through the following channels:  

**Right On Target Protection Services**  
**Bradenton, FL 34205**  
**Don@ RightOnTargetFTS.com  Phone # (941 567-4836**  

**With assurances of our highest esteem,**  

**Don**  
**President/CEO**  
**Right On Target Protection Services, LLC**